Tracy Herron.Verified Buye
Q: Hi I'm interested in the coily clip-ins, I would like to style my hair in layers. What lengths of clip-ins should I purchase? Also would I need two bundles?
Answer
Hello, If you need a full head look, we recommend 2 bundles for lengths under 18” and 3 bundles for lengths above 18” of the normal weft or clip with 100g.
One bundle of the glam full head set is also ok for your full head need. The longer, the heavier of the glam full heat set to achieve this goal.
If you only want to add some hair volume and length, it depends on the hair density you want to achieve.
Robin Anderson.Verified Buye
Q: Im trying to order the clip ins. what is the closure with clips option. Can you please explain? Thanks.
Answer
Hello, the closure with clips is a product that you can use together with clip-ins, you can achieve a Full Protective Style With No Leave Out.If you don't need it, you can also choose "No, thanks."
Q: I don't need a full head of hair. I only need length. The longest length you have is 22" straight but does that mean it is only 11" if it is coily/curly? My hair has major shrinkage so I need length only. Do you sell it like that?
Answer
Hi,dear.
Yes, the longest we have is 22".
And if you need coily or curly one. The actual length will be about 11-inch.
If you need longer one, we can offer custom service.
Please email us more details.
Q: Is the product soft and are there any recommendations of product to use to keep softness?
Answer
Hi,dear.
All our products are made with 100% human hair.
So it is soft for sure.
And don't worry, usually we will send a hair care booklet(Ways to care the hair) with your order.
best regards.
Annalisa Gallaway.Verified Buye
Q: My natural color is a 4/5 what clip in extensions would be my best match?
Answer
Hi,dear.
We will recommend you choose natural color.
It is like #3 dark brown.
Any other questions, please feel free to email us.
Have a nice day!
Jannet Momolu.Verified Buye
Q: How do I order natural coily texture clip-in three bundles?
Answer
Hi,dear.
We have bunlde deals, if you need 3 bundles.
You can find it in catalog. It is below the "Special offer".
And if you meet any other questions, when you place an order, please feel free to contact us.
Best regards.
Brenda White.Verified Buye
Q: May I order Hair Specification For Regular Set: 6 Pieces, 22 clips with two sets of Three wefts with 3 clips only (no one or two wefts)?
Answer
Hi,dear.
Thank you for asking.
So you need to custom a regular set clip in (2 pieces of Three wefts with 3 clips),right?
If so, please email us about it again. We just want to check more details.
And we will check the price for it with our factory.
Best regards.
Q: How do I order the glam set? It’s not showing on the order page.
Thanks
Answer
Hi,dear.
Please check in the catalog.
This in a GLAM FULLHEAD SET. And you will see all the glam set through that link.
Best regards.
Q: When you order clip-ins we are also asked to choose ‘closure with clip-ins’ Does this mean one gets regular or Glam clip-ins in additional time a closure that has the clips on it? I want to know as I don’t want to order double closures. Thanks!
Answer
Hello dear
A set of Clip-in Hair Extensions is a bundle of clip ins whithout a closure (or a closure with clip ins).
You can choose whether to add one closure with clip ins to match it, depending on your will.
A closure with clip ins is an improved closure, which can also be separately found on our website.https://www.hergivenhair.co-
m/closure-with-clips-p-423/
If you have any other problems, please feel free to contact me.
Best regards
Dolores
Q: I would like to order a custom piece. Can someone please call me at 6185807626?
Answer
Dear customer
Thank your for your inquiry.
You can just leave your requirements here or send a email for we have a long time lag.
We will reply you as soon as possible.
Thank you.
Best regards
Q: Hi. The 14 inch coily clip ins I received have a more loose curl pattern than the 16 inch coily clip ins I received. Is that typical?
Answer
Hi,dear.
Usually the length doesn't affect the surl pattern.
Could you email our customer serivce the pictures of the hair you recived? We will help you with that.
Best regards.
Q: Where is the hair being shipped from?
Answer
Hi,dear.
Thank you for asking.
Our hair will be shipped from China. And if you have any other questions, please feel free to contact us.
Best regards.
Q: Please confirm if the set being purchased is the regular (6 pieces) or the glam (10 pieces) as there is no slot that clarifies that. Thanks/Stay safe!
Answer
Hi,dear.
All the regualr set is 100g.And glam set is over 100g.
And you can see when you click the hair length option.
Best regards.
Clara.
Linda Codrington.Verified Buye
Q: I want to buy hair just to fatten up my high bun. I don't need to much hair. How much should I be buying
Answer
Hi,dear.
Thank you for asking. For your situation, we recommend one regular set clip in.
That should be enough.
Best regards.
Schannette Grant.Verified Buye
Q: I am excited to purchase my first set of clip ins from your site but I am not sure what color I should get. My hair is a dirty brown. Would that be the natural color (my hair is a little lighter than 1B)?
Thank you very much.
S
Answer
HI,dear.
If you mean dark brown by dirty brown. Natural color will be suitable for you.
Since 1B will be more like jet black
Best regards.
Q: Hi are you still shipping international during this time i live in canada?
Answer
Hi,dear.
Thank you for asking. We still ship to Canada in this time. And both procesing time and shipping time are as usual.
We have shipped out hundreds of orders all over the world. Please go ahead and place an order.
Best regards.
Michelle Wanjohi.Verified Buye
Q: Hi, how do I know if I'm ordering the glam set or the regular?
Answer
Hi,dear.
When you check with the length option, you can see that all regular set are in 100g and glam set will be over 100g.
Any other questions,please feel free to contact us.
Best regards.
Ebony miller.Verified Buye
Q: Will the 1b color be back in stock before the sale is over?
Answer
HI,dear.
Thank you for reaching out.
The #1B color will be back after the sale is over.So #1b will be added in color option on Apr.1st.
Best regards.
Loretta Henry.Verified Buye
Q: Are you planning on making "salt and pepper" color units or is that what is considered color service? Thank you.
Answer
Hi.dear.
Sorry to inform you that currently we do not have that plan.
Best regards.
Q: I am interested in ordering the black 1B color clip in coily texture. When will you have that color? I am only seeing the natural hair color when I try to place order.
Answer
Hi,dear.
Now the option for #1B color has been back and you can place a order like before.
Best regards.
Q: Are you able to dye it with semi-permanent dye? Is it real human hair? Are able to apply heat to it with it able to revert.
Answer
Hi,dear.
Our hair produsts are made by 100% human hair. And it can be dyed and is able to apply heat to it with it able to revert. But keep in mind that just like our onw hair, these will cause hair loss and heat damage. So actually we do not recommend that.
Best regards.
Jamilya Lincoln.Verified Buye
Q: If I realize the texture I chose does not match my texture hair, am I able to exchange for a texture that does?
Answer
Hi,dear. According to our return policy,we will help you return or exchange if the hair you received keeps the way it came, but you will be responsible for the returning shipping fee. So we recommend that you can purchase a hair sample if you are not sure about your hair texture.
Jennifer King.Verified Buye
Q: Hello, I placed an order on November 19....I still do not have any email with any message in regard to that order....My order number is 91067415....
Answer
Your order was failed. Please check it with your bank and make another order.
Q: Hi there, I would like to try the coily textured curls in 22 inches, how many do I purchase where it says quantity? Can I get different lengths like 1 22',1 20' and 1 18'?
Thank you
Answer
If you need a full head look, we recommend 2 bundles for lengths under 18” and 3 bundles for lengths above 18” of the normal weft or clip with 100g.
And yes, you can get one bundle 18", one bundle 20" and one bundle 22".
Q: Hello! My wedding is this upcoming Saturday and I really really want and need this hair for my natural hairstyle. Is there anyway possible this can be expedited to be here by Thursday or Friday?
Answer
I'm sorry, tomorrow is our national day, we will have a 7-day holiday. I'm afraid we can't help you receive it before this week.
Q: I have had breast cancer. Do you have any coupons or discounts for women who have lost hair due to this issue? I am on disability and would love to see what coupon offers are available. Thanks!
Answer
At the moment, we do not have any ongoing discounts or sales.
Please make sure to follow us and engage with us on Instagram @hergivenhair where we periodically have special offers!
Q: I want to order one bundle of in clip in. I understand it comes in 6 pieces, can these 6 pieces come in different lengths, like 16 and 18 in one bundle?
Answer
One bundle comes with the same length. You can't choose different length in one bundle.
Shafanta DuPree.Verified Buye
Q: what number for quantity do I choose for a full set of hair
Answer
We recommend 2 bundles for a full head. Lengths longer than 18’ may require 3 bundles depending on desired fullness. That means you should put 2 or 3 in the quality.
Holly Jefferson.Verified Buye
Q: I noticed a difference in the amount of clippings for the texture of hair. Like if you have 3B hair you receive 10 clip ins but if you have 4B or 4C hair you only received 6, what is the purpose of that?
Answer
The different texture of clip-ins has the same bundles. The normal clip-in have 6 bundles, but our glam full head set clip-in has 10 bundles.
That's the difference.
Shelby Townsend.Verified Buye
Q: I like to use code KEKE30UE how do I when ordering?
Answer
Hello,
We don't have the code recently. Could you tell me where you found the code?
Camille Brandon.Verified Buye
Q: How many bundles come with the one purchase and can that be enough for my whole head
Answer
One purchase is only one bundle of hair. The weight is 100g. For a full head look, we recommend 2 bundles for lengths under 18” and 3 bundles for lengths above 18”. Hope this can be clear. Any other question, please email us.
[email protected]
Maya Midgley-Bryan.Verified Buye
Q: How long would you estimate the hair lasts for? When would I need to replace the bundles I've ordered? And how long, on average, do they take to install? Thanks.
Answer
If maintained well, our hair can be installed 2-3 times, 1-2 month each time. If you have a stylist help you maintain it, the hair can last at least one year. Clip-in extensions are quite convenient to install. On average, it can be installed within 5-10 mins.
Prettybrown.Verified Buye
Q: Can I get the clip in color in a 30?
Answer
Sorry dear, we can not customize color #30 for you. Now we only offer natural hair color #2 and black #1B.
Lynda Green.Verified Buye
Q: When I apply product my hair coils very nicely, but with no product it is soft kinky. Will your kinky hair coil if product is applied?
Answer
After co-washing with some hair products, the curls will be a little bit loose. To ensure it can match your hair perfectly, I hope you can email us some clear photos of the daily hair curls you want to have. We will use them as a reference and do the recommendation to you.
Kadiatou Diallo.Verified Buye
Q: One bundle have how many clips ?
Answer
Hair Specification: 6 Pieces (100g)
One weft with 5 clips
Two wefts with 4 clips
Three wefts with 3 clips
Q: If we straighten the hair does it revert
Answer
Yes, you can straighten this hair but keep in mind that just like our own natural hair, this hair is also susceptible to heat damage and loss of color pattern. And the hair curl pattern will revert back after co-washing it, but it will not be the same like before. Thus, we really don’t recommend you to straighten your hair.
Q: One set of clips is equivalent to 1 bundle correct? I’m a first time buyer and was wondering if it makes sense to buy one clip set that is 14” and another clip set that is 16” for a layered look that stops at the shoulders?
Answer
Yes, you are right dear. One set of clip-ins is only 1 bundle of 100g hair. Usually, to the length below 18", we recommend 2 bundles. So the match of 14" and 16" to make a natural layer will be very nice.
Q: If I purchase the 18 inches. Does it comes with what the picture is depicting on the left?
Answer
Yes, it is. When receiving, the curl maybe a little bit tight. But after a co-washing, they will be like our product photo shows.
Q: Hi, just a question. Is your hair virgin human hair, or just human hair? Because there is a big difference! Thanks.
Answer
Hi dear, all of our products are made of virgin human hair, just with some style treatments to ensure the curl and style could be kept longer.
Kamethia Mitchell.Verified Buye
Q: Do the clip in come in 2 different lengths for layers.
Answer
Hello,
It's depending on the length you choose. You can choose the same lengths or two different lengths for more layers.
Q: Do you have hair that is not wefted or clipped for us crochet braiders? Its very hard to find natural hair that supports this style of hair extending. If you do not support the crochet braiding stylist would you consider starting a crochet braiding extension hair line?
Answer
Hello,
I'm sorry to tell you that we don't offer the crochet hair extensions. But you can also cut our weft to style it.
We will collect the feedback from our customers to continue to improve our product in the future. Maybe we will sell it in the future.
Q: could I buy the clip ins in layers?
Answer
Hello,
Each bundle of our clip in contains 6 pieces. You can style it more layers and it's all depending on your preference.
Q: are the clips made of plastic or metal
Answer
Hello,
Our clips are made of metal.
Q: do you offer expedited shipping?
Answer
Hello,
We don't offer the expedited shipping as our shipping time is very fast.
If the product you order is in stock, you will need 2-3 business days to receive it.
Q: The color of the hair,would I be safe to say 1b(off black), or ?
Answer
Hello,
Our hair is between 1b-2. If you have the color preference, please leave us a comment when you place the order, we will try to meet your requirement.
Q: Can you sew it into your hair instead of clipping it?
Answer
Hello,
For the clip-ins hair, you can only clip it on the hair. The clips are very secure. You don't need to sew them again. If you want a sew in, you can choose our weaves.
Q: What co-wash do you suggest for costumers to use on the hair before installing?
Answer
Hello Nique,
The products what we recommend for co-wash are here:
Curly Dritz Fray Check
Coily Dritz Fray Check
Kinky SheaMoisture Raw Shea Butter Deep Treatment Masque
More products, please refer to the booklet we sent with the hair.
AS for how to co-wash your hair before installing, you can refer to the link:
https://www.youtube.com/watc-
h?v=daik48iz1Ag
Q: For a first time buyer how many clip ins will I have to buy.
Answer
If you are doing a full head sew in, we recommend 2 bundles for lengths under 18” and 3 bundles for lengths above 18”. If you only want to add some hair volume and length,it depends on the hair density you want to achieve. One set weighs 100g.
Q: For a first time buyer how many clip ins will I have to buy.
Answer
If you are doing a full head sew in, we recommend 2 bundles for lengths under 18” and 3 bundles for lengths above 18”. If you only want to add some hair volume and length,it depends on the hair density you want to achieve. One set weighs 100g.
Q: this is my first time buying extensions my hair is like 18 inches when curly , and ima leave out , how mant bundles do u recomend , & how long does it last ?
Answer
Hello
We recommend 2 bundles for a full head. Lengths longer than 18" may require 3 bundles depending on desired fullness.
Our wefted hair can be used for 2-3 times and each time can be last for 1-2 months.
Courtney Chapman.Verified Buye
Q: Are the clips made of metal or plastic? If metal do you know what type? I ask because my job requires me working around MRIs and I don't want there to be an issue if I have the hair in.
Answer
Hello,
don't worry about the hair.All of our products are made of 100% human remy hair!
Q: I have fine thin hair that gets soft and really curly when wet. When cornrolled my braids easily unravel will these clips be tight enough to hold on to my hair.
Answer
Don't worry. It is available to install the clip in hair in your own hair through our plenty of tests even if you braid your hair loosely.
Also we recommend you can try it with your own hair being a ponytail.
Q: Can you henna this hair? Also what length would you recommend for shoulder length hair? Just looking for a bit of added length with volume to look believable. My hair is very fine/less dense.
Answer
Hi dear,
Yes, all the hair on our website can be bleached or hennaed.However, keep in mind when you color curly hair very light you will suffer hair loss and loss of curl pattern. The same occurs with our natural hair as well because you are removing melanin and proteins from the hair. If you do color the hair, we recommend having a professional do it. We also recommend lifting the color slowly with a lower developer (20). Do not process with a dryer because the heat will help to relax it. Keep in mind that you will need to provide extra care to the hair after bleaching it, such as weekly deep conditioning treatments.
We recommend 16" or 18" for shoulder length hair. Please refer to length chart before placing an order. For adding some hair volume and length, clip ins will be a good choice.
Q: One 6 peice set of clips is equal to one bundle?
Answer
Dear,
6 Pieces is equal to one bundle which includes: One weft with 5 clips;Two wefts with 4 clips;Three wefts with 3 clips.
Debbie Flynn.Verified Buye
Q: Hi
I really love this hair from the reviews I've seen on you tube. What lengths would you recommend for a layered look shorter on bottom longer on top.
Thanks
Answer
We recommend you purchase 14,16 and 18 inches hair which is just like the model's hair on our website.
Q: What happened to different color offerings?
Answer
Sorry, at the moment we only offer our hair in the natural hair color (1b/2). In the future we may offer coloring services. Maybe you can color it by yourself.
Q: just to make sure im reading and comprehending this correctly, the hair extensions are sold in 6 pieces?
Answer
Yes.Our clip ins come with 6 pieces.One weft with 5 clips.Two wefts with 4 clips.Three wefts with 3 clips.
In total 22 clips.
Chelcea Jackson.Verified Buye
Q: How long does the hair last?
Answer
If well maintained, the hair can be installed 2-3 times, 1-2 months each time.
Q: Can I pay for expedited shipping ?
Answer
We don't have expedited shipping now.
Q: How long does your hair have to be for this to blend nicely.
Answer
For best results, your hair should reach at least the nape of your neck for the extensions to blend in seamlessly.
Q: Are the 12 inch could clip ins in stock
Answer
Yes, we have it in stock now.You can purchase it on our website.
Q: How many bundles does one order come with?
Answer
Our clip ins come with 6 pieces.One weft with 5 clips.Two wefts with 4 clips.Three wefts with 3 clips.
Q: Hello, when will the 14in coily clips be restocked?
Answer
It will be restocked next week.And we will e-mail you when we have it in stock.
Q: Are 14 and 16in coily clip ins currently available?
Answer
Yes,we have them in stock now.You can purchase them on our website.
Q: Hello, I hope all is well. My hair is shaved in the back and on the sides. I would liked to purchase a few clips just for the top of my hair which is about 6 inches. Do you sell coily hair clip ins that is no more than 10 inches and no more than 5 clips? Please let me know.
Thanks in advance. Tammy
Answer
Sorry,the shortest hair on our website is 12 inches now.
And clip ins on our website can't be customized.
Here is the specification:
6 Pieces
One weft with 5 clips
Two wefts with 4 clips
Three wefts with 3 clips
Hope it helps.
Q: Is one order enough for a whole head?
Answer
If you are doing a full head sew in, we recommend 2 bundles for lengths under 18” and 3 bundles for lengths above 18”. If you only want to add some hair volume and length,it depends on the hair density you want to achieve. One set weighs 100g.
CARLINE ABRAHAM.Verified Buye
Q: Are you out of stock with the 18 & 16 inch clip ins?
Answer
We have them in stock now.You can order now.
Gabrielle Davis.Verified Buye
Q: What products/brands do you recommend for the hair?
Answer
Co-wash before installation:Shea Moisture Raw Shea Butter Deep Treatment Masque.
Daily maintenance:Kinky-curly Knot today Leave In Conditioner/Detangler
Wash Hair extensions:Shea Moisture Raw Shea Butter Moisture Retention Shampoo
Q: When will the 16 in coily be back in stock?
Answer
Maybe in two weeks.And we will e-mail you once we have it in stock.
Q: Are you out of stock with the 18 inch coily clip ins?
Answer
Yes,18 inches is out of stock.
It will be restocked in the early July.
Q: After choosing my desired length I see it says headband and then has a scroll down box with options, what does headband mean?
Answer
Headband is our new product. For more info., check this link: http://www.hergivenhair.com/protect-
ive-headband-for-natural-hair-p-28/
Jennifer Harrison.Verified Buye
Q: Will the hair maintain its shape etc if cut? I really need the clip ins by next week and wanted to know if the 18 inches can be cut down to 14".
Answer
I'm afraid there will exist some difference such as the hair ending.
Q: Will you be able to email me when the 16' coily clip-ins arrive?
Answer
Ok,we will email you when we have 16'' coily clip ins in stock.
Destiny Evans.Verified Buye
Q: Is the 14 & 16 inch on back order??
Answer
They are out of stock now and will be back in stock in two weeks.
florence perry.Verified Buye
Q: Do these come in other colors?
need browns and reds.
Answer
Sorry we only offer natural color.
However, our hair can be dyed. Normally,when you color curly hair very light you can and will suffer hair loss and curl loosing.That's with real hair as well because you are removing melanin and proteins from hair.If you do color the hair,we recommend having a processional do it.We also recommend lifting the color slowly with a lower developer(20 or 30).If you apply bleach to hair,keep in mind that you will need to provide extra care to the hair,such as weekly deep conditioning treatment.
Hope it helps.
Sarah Robinson.Verified Buye
Q: Is the coily 12" out of stock too? I'm looking for the 12 and 14 inch coily clipins
Answer
Yes, they are out of stock. We will email you when they are back in stock.
Glennis W Madison.Verified Buye
Q: I want to backorder the coily in a 14"
Answer
It is out of stock now but we will restock soon!
Cheri Gardner.Verified Buye
Q: If I was to order the clip-in hair extensions how many would I need for a whole head with leave out. There are 6 clips in in one pack so would I need two packs or would 6 clip ins do the job?
Answer
Hey dear,
Generally speaking,two bundles for hair lengths under 18" and three bundles for hair lengths over 18". If your hair is thick, one bundle or two might be enough.
Hope it helps.
Q: Hi, is it safe to dye this hair?
Answer
Hello dear
This is Ann from hergivenhair.It's safe to dye it. But keep in mind when you color curly hair very light you will suffer hair loss and loss of curl pattern. The same occurs with our natural hair as well because you are removing melanin and proteins from the hair. If you do color the hair, we recommend having a professional do it. We also recommend lifting the color slowly with a lower developer (20). Do not process with a dryer because the heat will help to relax it. Keep in mind that you will need to provide extra care to the hair after bleaching it, such as weekly deep conditioning treatments.
Hope it helps
Faith Okenchi.Verified Buye
Q: Do I have to buy two bundles to have a full look? Especially if my hair is short.
Answer
Hey dear,
If your hair is short, then probably two bundles are necessary. If you buy hair length over 18", three bundles would be enough.:)
Hope it helps.
Have a nice day!
Michaela Anderson.Verified Buye
Q: What is Natural Color ? Does that mean it will be black like shown in the display picture?. This is my first time buying hair extensions , so I just want to make sure . Thank you
Answer
Hello dear,
Natural color is color 2 and would be a bit brown. If you feel the color is not exactly what you want, you could dye it. It is totally okay for our hair.
Hope it helps.
Have a nice day!
Uchenna Onwukeme.Verified Buye
Q: Do you ship to Belgrade, Serbia?
Answer
Hey dear,
Yes,we ship all over the world. So it can definitely reach to your country.
Hope it helps.
Have a nice day!
Lee-Ann Lashley.Verified Buye
Q: Hello I'm trying to get a price on your kinky and coily hair.
Answer
Price information is stated on our product webpages.
Please check them on our website.
Samiya Simmons.Verified Buye
Q: What is the cost of 1 quintity of 18' clip ins(natural color)?
Does 1 quintity of natarul color clip ins equal one bundle,and 2 quitities of natural color clip ins equal 2 bundles?
Answer
Hey dear, the price is $149.
Yes, that's what we mean.
Each bundle of clip in has 6 pieces:
One weft with 5 clips
Two wefts with 4 clips
Three wefts with 3 clips
I hope it helps.
Samantha Steen.Verified Buye
Q: I am trying to find out how much the oily clip-in extensions are; however, there is no button for me to add it to my cart. Could you please show me how to find the pricing and add it to my cart?
Thank you.
Answer
Hey dear,
The price depends on the hair length you choose.
plz check the link and add the hair you want into your cart: http://www.hergivenhair.com/coily-t-
extured-clipin-hair-extensions-p-9/-
You could see the different price on the Length bar.Find what you like and click "ADD TO CART". Done!
I do believe it can work now. :)
Happy shopping!