Nkiru Sewell.Verified Buye
Q: Are the samples in the natural color? I'm trying to decide if I need the 1B color treatment
Answer
Hello, I'm sorry we only offer natural color for our samples.
Lauren Johnson.Verified Buye
Q: Hey I wanted to purchase your texture sample but I also wanted to see if it could come in one of the ombred colors. Is that possible for me to be able to order a text sample in a ombre?
Answer
Hello,
I'm sorry we only offer samples in natural color.
Nikkia Lowery.Verified Buye
Q: Hi,
I would like to know if you guys offer assistance with matching the texture of my hair to your clip-ins.
Thanks,
Answer
Hi, dear.
Yes, we can offer that service.
If you don't mind, please email us some pictures of your own hair texture.
We will recommend to you.
Best regards.
keliesha Carter.Verified Buye
Q: CAN YPU ALSO SEND SAMPLES WITHE HIGHLIGHTS?
Answer
Hi,dear.
Sorry to tell you that we only have samples in natural color.
Any other questions, please feel free to contact us.
best regards.
Q: Do you have curly hair in color 280?
Answer
Dear customer
Thank you for your inquiry.
You will get four textures in natural color in our sample.
And we do offer custom-made color service, but I am afraid that color 280 is not avail.
For it blends grey hair which is too light to dye on our hair.
Best regards
Q: to color the hair blonde, should I use a tighter curl pattern so the hair retains its tight curl?
Answer
Hi,dear.
Usually we don't receommend dying the hair into light color.
Since it will cause hair loss and checmical damage.
But if you have to color it, tighter curl pattern will be a better choice.
Best regards.
Q: What color is natural? Is it more black or brown?
Answer
Hi,dear.
Naturl color is more like dark brown.
And #1b is off black.
Best regards.
Nikki Williams.Verified Buye
Q: What color are the samples, the samples I have says N/A for the color? When ordering a wig, (which color is lighter 1B or Natural)? I am wanting to purchase the lightest wig color of the two because my color is more brown, than the black color that most people's hair resembles. Thank you.
Answer
Hi,dear.
All samples are in natural color.
And for your situation, natuarl color will be more suitbale for you. Since it is more like dark brown.
Best regards.
Q: I’d like to order a sample of 3b,4a, 4b and 4 c however every time I add one to the cart the site doesn’t allow me to go back and add the others . Can I get the special of $5.90 per sample over the phone?
Answer
Hello,
If there something with your cart, we suggest that try it again.
Or yes, you can also purchase over the phone.
Best wihes.
Q: Are the samples clip-ins like can you use them and wear them or are they just hair?
Answer
It has one clip on each of the bundle.
Cierra Goodman.Verified Buye
Q: What color is the texture sample?
Answer
It is natural color.
Luisanny Salazar.Verified Buye
Q: It’s 100% natural hair ??? Can be painted?
Answer
All of our products are made of 100% human virgin hair.
Yes, all the hair on our website can be colored.
However, keep in mind when you color curly hair very light you will suffer hair loss and loss of curl pattern. The same occurs with our natural hair as well because you are removing melanin and proteins from the hair. If you do color the hair, we recommend having a professional do it. We also recommend lifting the color slowly with a lower developer (20). Do not process with a dryer because the heat will help to relax it. Keep in mind that you will need to provide extra care to the hair after bleaching it, such as weekly deep conditioning treatments.
yvette simon.Verified Buye
Q: what colors do you offer for the clip in's
Answer
We offer natural color, #1b color and ombre color for the clip-ins.
Terrie Williams.Verified Buye
Q: Can a sample be provided in the natural color so I can if my color will take?
Answer
Yes, all of our samples are in natural color.
Q: I'm interested in purchasing sample, but can not get item to "Add to Cart". Are they out of stock? If so, when will they be restocked?
Answer
Hello,
Our sample is in stock, you can order it from the following link:
http://www.hergivenhair.com/-
hair-texture-sample-p-7/
Please try it again.
Sharalyn Robinson.Verified Buye
Q: Where are the items shipped from?
Answer
Hello,
Our product is shipped from China where is the biggest hair product manufactures in the world.
Heather Case.Verified Buye
Q: Do the samples now have a clip? Can I specify what hair type I'd like to sample?
Answer
Hello,
Yes, our sample has been improved and it has the clips on it now.
You can check clearly about your hair type if you order a set of sample.
Veronica Robinson Johnson.Verified Buye
Q: Looking to purchase hair but would like a sample when will they be in stock
Answer
Hello,
Our samples are in stock now. Please feel free to purchase from our website.
Q: When will samples be back I need to know what I'm doing for back to school and am considering your hair
Answer
Our sample has been restocked now. Please order it on our website.
Q: Does the sample have a clip so I can see how it fits in my hair?
Answer
Hello,
Our new sample is under testing. It will be released in a month. The updated sample will have clips in it. You can install in your own hair to check whether they match or not.
Larissa Tosta.Verified Buye
Q: Olá! Já tentei comprar 4 vezes e na hhora de efetuar o pagamento não completa.oq está acontecendo?
Answer
Olá,
Você pode nos enviar o problema ou captura de tela quando o problema ocorrer? Nós lhe daremos uma resposta o mais cimo possível.
Q: Hello!
The samples seem hollow, which I can understand bc it is indeed a sample.
Can the samples be used for a ponytail? Or is there another product that would work better for a ponytail extension?
Thank you!
Answer
Hello,
We are sorry to hear that. May I know which sample do you mean? Our samples are made with the same workmanship with other hairs. We will promote our 360 lace wig in the next few months. It is very suitable for the making the ponytail. Please keep watching our social media.
Q: Looking to purchase hair but I want to get the samples first to see which match my hair type. When will the sample be available?
Answer
Hello,
Our samples have been restocked. Please feel free to buy from our website!
Q: Hello, When will hair samples be restocked?
Answer
Hello,
Our samples have been restocked.Please kindly be noticed and feel free to buy from our website!
Q: When will the sample box be in stock?
Answer
Hello,
Our sample has just arrived.Please feel free to place the order on our website!Thanks!
Q: Hi. When will the samples be restocked?
Answer
our sample is restocked now. You can order it on our website now.
Q: Hi, Will the samples be restocked soon?
Answer
our sample has been rectocked now. Please check it. Sorry for keep you waiting.
Lakisha Morrison.Verified Buye
Q: Will the sample package be restocked soon?
Answer
Hi, our sample is restocked again. Please click this link to order: http://www.hergivenhair.com/hair-te-
xture-sample-p-7/
Dechanta Flowers.Verified Buye
Q: When will samples be available?
Answer
Hello, Our samples are in stock now. You can purchase on this link: http://www.hergivenhair.com/hair-te-
xture-sample-p-7/
Q: Hello, when will the samples be back in stock? thank you
Answer
Hello,
We have samples in stock now. You can purchase on this link: http://www.hergivenhair.com/hair-te-
xture-sample-p-7/
Q: When will samples be available?
Answer
Hello Kena,
Our samples will be restocked within one week. And we will inform you once we have it in stock. Thank you for your patience waiting!
india rhodes.Verified Buye
Q: by natural hair color do you mean a 1b ?
Answer
Hello dear,
Yes, our hair color is close to color 1b or 2.
Q: Hi- I'm in the process of ordering the hair samples and I'm curious to know what is the headband and how many do I need to order?
Answer
Hello dear,
The headband is our product which is to protect your hair extensions.Benefits of the hair are listed here:
1. Keeps hair stretched
2. Keeps your hair from bunching up at the nape of your neck or sides from sleeping and or sweating and frizzing and losing definition.
3. Stays out of the way so that you can comfortably sleep and lay on all 3 sides of your head.
4. Aids in keeping style longer.
We recommend you to buy one~
Q: If I have the color 2 hair is that considered the natural hair color?
Answer
Hi dear,
Yes.The coloring hair should be compared with the nature hair, and decide color it lighter or darker.The coloring darker will do less damage to the hair. This also goes for natural hair.
When coloring the hair darker, please follow the manufacturer's guidelines. When lightening hair please note that you are essentially stripping the hair of nutrients, protein, and melanin, this makes it easier for breakage to occur due to dryness and tangling. You may also have some loss of curl pattern. In a lot of cases, you can see a slight difference after lightening. The lighter you go the more chance of loosening your hair's curl pattern. We strongly urge you to keep the hair conditioned and moisturized if you decide to color.
Q: When will the samples be back in stock?
Answer
Hi dear,
It will be re-stocked on 26 Nov.
Looking forward to your purchase.
Any other questions, please feel free to contact us.
Q: Hello I was wondering when will you all have samples available for purchase again ?
Answer
Hi Dear,
Thanks for contacting us. We will restock them on 26 Nov. By the way, the Black Friday Big Sale is now launched.
Looking forward to your purchase.
Q: Quero muito comprar cabelo com vcs,mais infelizmente não tenho cartão de crédito. Existe a possibilidade de haver forma de pagamento no boleto algum dia? Tks
Answer
Hi Mariana,
Thanks for contacting us. I am so sorry we do not accept payment by " boleto". Maybe you can try Bank Transfer or Western Union.
Q: Hi I would like to know the colour that the natural extensions comes in as my hair is not black. If possible a break down off your 3B - 4C please.
thanks
Answer
Sorry, at the moment we only offer our hair in the natural hair color (1b/2).
Q: I would also like a sample of the blow dry texture. Is that possible?
Answer
We don't have kinky blow out hair sample now. Maybe we will have it in the future.
Q: What textures are included in the sample?
Answer
The sample comes with three different textures :kinky,coily and curly.
Q: What is the 5.99 band price that seems to be automatically included when I add the sample hair to my cart?
Answer
You can choose the 'no' option for the headband.
Q: Does this purchase include all three hair textures or do I have to purchase a sample of each different texture separately?
Answer
The hair sample include three different textures.
Q: Is there any specials for new buyer plus I not sure about my hair texture , what can I do about that. Thanks.
Answer
We don't have any specials for first time buyers.You can purchase through bundle deal which saves you $15-$30
You can purchase the hair sample to find which texture is the best choice or check FAQ to find more answers.
Q: I'm trying to purchase the hair samples, are you currently out of this product? When i add to cart it shows the headband for purchase.
Answer
We have hair samples in stock. Please choose "no" in the headband bar so you can avoid the purchase.
Q: I believe my hair texture is between a 4b and 4c. I want samples based on the hair type page. Two of the three samples shown seem far off of my hair type. Is it possible for me to get a sample of hair type 4b and 4c?
Answer
Sorry, we only provide sample which includes three textures now.
Miriam Holmes.Verified Buye
Q: What is a hairband?
Answer
The headband is our product which is to protect your hair extensions.
Benefits of the hair are listed here:
1. Keeps hair stretched
2. Keeps your hair from bunching up at the nape of your neck or sides from sleeping and or sweating and frizzing and losing definition.
3. Stays out of the way so that you can comfortably sleep and lay on all 3 sides of your head.
4. Aids in keeping style longer.
Q: Boa Noite
Onde consulto valor do frete para o Brasil/Sp e prazo de entrega.
obrigada
Answer
Hey dear,
It will arrive in 2-3 business days after shipping. The shipping fee is $10.
Hope it helps
Nicole Arevalo-Dallmeyer.Verified Buye
Q: Hello when will the samples be back in stock? I see on the 18th you said within a week but I have not seen it come available yet.
Answer
Hello dear
This is Ann from hergivenhair, Glad to tell you that our sample is in stock now. You can place your order.
Hope it helps
Nicole Arevalo-Dallmeyer.Verified Buye
Q: Hello can I be notified when samples are back in stock?
Answer
Hello dear
This is Ann from hergivenhair.The sample is available now. You can also follow our Instagram for more updated information.
Hope to help you.
Q: When will the samples be back in stock?
Answer
Hello dear
We have been trying to restock our samples. The sample probably will be available within one week.Once it is available, we will let you know.
Ann from hergivenhair
Elisany Lima.Verified Buye
Q: Ola alguém sabe se este site e fiável para efectuar encomendas internacional?sou portuguesa queria muito fazer encomendas mas tenho receio.
Answer
Olá querido
Fico feliz em atendê-lo! Nosso site é exatamente confiável. O fio foi criado no início de 2015, e cada dia temos um monte de encomendas do exterior. Nós enviamos para o mundo todo. O objetivo da nossa equipe é ajudar você a aproveitar o seu cabelo natural texturada ao fullest.You pode confiar us.Besides você pode continuar a seguir em nosso @hergivenhair Instagram ou outras mídias sociais.
Tenha um bom dia!
Q: Hello-
Is the hair virgin remy? And is the hair Indian, Malaysian, Cambodian or other?
Thanks,
Stacey
Answer
Hello dear
Our products are 100 percent human hair. And our industry located in china so that we can purchase the most superior hair of chinese people which is also better than other hair.
Hope to help you.
Tanya Roper.Verified Buye
Q: Do you get all 3 texture samples for 11.90 or is that 11.90 per texture sample?
Answer
Hello dear,
This is Sun from hergivenhair.One sample has three textures,so you just need to order one sample.
If any other questions, please feel free to contact us. We are glad to help you.
Best regards
Ana Luiza Silva.Verified Buye
Q: Esse preço é em dolar ou real?
Answer
Olá querido,
Este é Sun de preço hergivenhair.The é em dólares. Mas você pode usar outra moeda como GBP, AUD a pagar. Esperamos que isso ajude.
Se alguma dúvida, não hesite em contactar-nos. Estamos felizes em ajudá-lo.
Cumprimentos
Q: Olá bom dia! Gostaria de saber se vcs enviam para o Brasil? E qual o valor do custo em Real da amostra que fica na Bahia.
Answer
Olá querido,
Este é Sun de hergivenhair. Desculpe a respondê-lo atrasado. Seu cabelo é fornecido em todo o mundo absolutamente incluindo o Brasil. A amostra é igual a US $ 21,9 no total, com taxas de envio $ 10. Esperamos que isso pode ajudá-lo.
Se alguma dúvida, não hesite em contactar-nos.
Tenha um bom dia.
Q: Hello, I am currently deployed and just wondering if you use USPS to ship to FPO addresses? Since I am in the military, we can only receive mail via USPS. Do you only ship UPS and DHL or can you make an exception in my case?
Thank you
Answer
Hello dear,
We couldn't ship to military or FPO address in any case. Sorry for that.
If possible, could you change your shipping address? I know Christmas is coming. If you come back home, we can ship to your parents' address.:)
Hope for your understanding.
Have a nice day!
Q: Hi, i see your web site but i don't understand more things in english. I'm from spain and i want the hair. How can i get it? And how much is 3 bundles? Thank you and sorry.
Answer
Hey dear,
We can ship to Spain. You just need to place an order on our website.
What hair do you intend to buy? We could help you calculate the price.:)
You can check the Length bar on the product page and it marks the price there.
If you still have problems, email
[email protected]
Hav-
e a nice day!
Q: Can I be informed when more samples come in?
Answer
Hey dear,
Yes. We will restock samples next week and email you when they come.
Have a nice day!
Q: Hello,
Can you tell me when more samples will be availabe?
Answer
Hello dear
Currently we don't have sample in stock
When hair samples come, we will restock them asap and send you an email.
Please also pay attention to our website :)
Have a nice day!
Q: Hello my hair is is darker than number 4 and yet a little lighter than 3 for than reason i almost always go with the colour 4 i have tried number 2 for the first time in Kinky straight and i like it, but i much rather the curl. i would be grateful if you would let me know if you have any colours available in number 4. Kind regards
Answer
Hello dear, we only have natural color ( close to 2) on our website. However, you could dye the hair to color 4 as you like.
Have a nice day!