Avriana Armstrong.Verified Buye
Q: Hello what are the measurements for the small and xtra small cap size? im not sure which to get if its too big can i always exchange?
Answer
Hello, here is our measure guide: https://www.hergivenhair.com/measur-
e-guide.html
And yes, if you keep the wig the way it comes, we can always help you exchange or return.
Q: What length is the wig in picture?
Answer
Hello, it is 16-inch.
Q: Hello I would like to purchase a u part coily wig . I most often wear side parts . Which I part wig would I get if I want to have the option of side part or center part . I was originally going to purchase the glory signature , but while indicating what I wanted for it only gave the option of “right part “
Answer
Hello,
I'm sorry we only offer the "right part" for The "Glory Crown" Signature Upart Wig.
Pamela Lloyd.Verified Buye
Q: I'm concerned about the texture of the hair my hair is a 3c4a but it is not silky and I've noticed a lot of wigs when they have that curl pattern also make the hair texture silky period what is the hair texture
Answer
Hi,dear.
Thank you for your email.
This u-part wig in picture is Coily(3c-4a) texture.
Best regards.
Q: Is the Coily U part wig sold out? I don’t see a buying option
Answer
Hi,dear.
U-part wigs are still in stock.
Just choose what you like and add into your shopping cart.
It can be purchased successfully.
Best wishes.
Q: I don’t want the wig so full, how can I get it lighter?
Answer
Hello dear
You can mark your desired density in the request box when plaicng the order.
Our default density and that of our picture is both 150%.
Best regards
Tasha Brewer.Verified Buye
Q: I see that processing time takes 15 business days. Is there any way to expedite that? The only thing that has deterred me from purchasing this wig is the amount of time it takes to receive my order. I have a really big event coming up and i need something by then
Answer
Hi,dear.
Yes, we have expedite service. And that will need extra $20. After receiving, your order will be completec in 7-9 business days.
And please leave a comment about it when you place an order. So that we will offer the extra fee link to you.
Best regards.
Alexis Eames.Verified Buye
Q: Hello, I see a lot of reviews on YouTube on the Coily upart unit in 14,16 and 18 inches but I only see an option for each length separately. Is there a way I could receive a unit that is 14,16 and 18 inches so it can blend with my hair better?
Answer
HI,dear.
If you need this u-part wig in 14-16-18.
Please leave a comment in your order and choose an 18-inch one when you place your order.
And we will help you to cusotmize it.
Best regards.
Q: Hello!
I am very interested in purchasing a the u part wig from this company. This would be my first time purchasing a wig so I have a few questions. 1. I know the wig comes with clips but can I remove them and sew the u part down instead? 2. How do I figure out what size wig to get, is there a way I can measure?
Thanks,
Answer
HI,dear.
Thank you for reaching out.
This wigs does come with combs. But they are only for wearing easily. Acutally this wig is sewing down.
And about the wig size, please check on "FAQ"section on our website. There are specific methods in the ninth question.
Best regards.
Q: Is the hair length options the length of the hair in its curly state or at its stretched state?
Answer
Hi,dear.
The length in hair length option are measured in its striaght state.
So the actual length will be shorter than that.
Any other questions, please feel free to contact us.
Best regards.
Q: Can this unit be straightened? And will it revert?
Answer
Hi,dear.
Yes, you can straighten this hair but keep in mind that just like our own natural hair, this hair is also susceptible to heat damage and loss of color pattern. Due to this we do not recommend you straightening your hair. And it not revert into straight for 100%.
Shaan Murray Smith.Verified Buye
Q: I'd like my wig to be three different lengths (14, 16, and 18) like the YouTube Influencer
JOYNAVON (as seen on the HerGivenHair site). How do I go about ordering the wig this way?
Thank you,
Shaan Smith
Answer
You can contact our customer service, we can customize it for you.
Our email is
[email protected]
Q: Would it be possible to get the coily u part wig in 14 16 and 18 rather than 1 length?
Answer
Yes, we can customize such a wig for you. And a reminder that the wig is customized for you based on your request. Exchange and return are not allowed except quality problems.
Debbie Flynn.Verified Buye
Q: Hi
I want to purchase the u-part coily wig in the 12inch but I cannot find a video on it. I would love to see what it looks like before purchasing. Is there a link or video you could recommend
Answer
I'm sorry we don't have any. Maybe you can check our reviews on our website.
Arianne Jean-Francois.Verified Buye
Q: Is the part determined from the wearers point of view or the viewers?
Answer
The left part means your left part. Same for the right part.
Q: why does it take so long to get the wig?
? is it faster just to buy the hair and make the wig yourself?
Answer
We don't have any wigs in stock, so we need 15 business days to produce the wig. I hope you can understand.
Also, you can buy the wefted hair and closure to make a wig by yourself.
It will be faster.
Q: For your coily u part wigs do you offer them is a medium density? As I have a small head and how full the wigs look may make it come off very wiggy.... and will be too heavy and cause a tension headache. Thanks in advance for your speedy response
Answer
Hi, all of our U-Part wigs are 150 density.
Sandra Olison.Verified Buye
Q: On the 18 inch u part is it (14,16,18 ). Like the ladies are saying in the video ?
Answer
No, if you want the 14"16"18" u-part wig, you can put your requirement in the special request box, our customer service will contact you after we receive your order.
Q: could I purchase the order in 16 inches 200grams? how do I do so? can I do so by directly talking to a sales rep?
Answer
We can customize such a wig for you, you can email us and we will tell you how to purchase. Here is our email address:
[email protected]
Q: Usually u parts can be worn in the middle or on either side but we are asked to pick one when ordering. Is there a real difference between say your left part and your middle part?
Answer
The difference between them is the place of the "U" shape net. To middle part style, it is in the middle of the wig cap. While to left part, it places to the left. Hope this clear. Any other question, please email us by
[email protected] Then we can send some photos to help you have a better understanding.
Krystal Mitchell.Verified Buye
Q: Hello!
Is the 14,16, 18 inch length option for this wig not available anymore?
Answer
Hello, we can special customize it for you. Please order length 18" and mark your requirement in the box of "Special Request". Then we will check it and customize it for you.
Q: Hi,
I no longer see the options for styles A B or C for the coily u part wig. Are these options no longer available?
Answer
Hello,
Yes, our U-part wigs are improved recently thus the weight and the length of the U-part wigs are confirmed.
But we still have some Style A, Style B and Style C U-part wigs in stock. Please email to
[email protected] to check it.
Rachel Shorter.Verified Buye
Q: Hello
do you ship to the Uk and what time frame will I be looking at?
rach
Answer
Hello,
Yes, we can ship our products worldwide.
You will need 3-5 business days to receive it once you make an order.
Q: Can this wig come with clips (like clip-in style) instead of combs?
Answer
Hello,
Our wig can be customized with the clips.Please help leave us a message about it when you place the order.
Karena Richards.Verified Buye
Q: Is the 14 inch on the top or bottom for wig.
Answer
Hello,
For the coily u-part style A, the 14 inches is on the bottom.
Q: What length would the hair be in Kinky texture to achieve the exact same style. I love this wig. But I want to get in in kinky texture, I'm just not sur I'll achieve the same look.
Answer
Hello,
We have the coily u-part in style A & B & C. Could you please tell us which one do you like? There is information about the hair length on the photos as well. Please have a check: http://www.hergivenhair.com/hergive-
nhair-coily-textured-u-part-wig-p-3-
7/.
Q: Hi, I am interested in purchasing a full wig but would like to be able to wear the hair in the middle or left or right, do you offer the 3 way lace front?
How long will it take to ship to the UK?
Thanks
Answer
Hello,
Our full wig can't be parted anywhere. It is totally sewed on the fiber by machine. We suggest you to buy a u-part together with a closure. We can help sew the clusure to the u-part. In this way, you can part to 3 ways you want. It will need 15 budiness days for the customization and about 5 business days for the shipping to the UK.
Q: I saw that you said that the full wig does not come with a lace closure, but can I pay extra to add the lace closure? I want a wig but I don't want to leave my hair out since I plan on cutting it very short. Thanks
Answer
Please don't worry. We can help sew a lace front to the wig based on your request.
Q: Can I flat Iron this wig without damaging it?
Answer
Hi,
You can flat iron the hair. But it will lead to some damage more or less. Heat will harm the hair, it will happen as well as our own hair. Please remember do a deep conditioning after it.
Q: Can you get the wig in longer lengths like 18 and 20 inches?
Answer
Yes, you can custom the wig's length, please refer to our website:
http://www.hergivenhair-
.com/hergivenhair-custom-hair-natur-
al-textured-hair-wig-p-40/
Q: Does the U part wig come with clips?
Answer
Hello,
The upart has no clips but with 5 combs.
Q: Hi, my hair texture is 4c, but when I do twist-outs it looks like maybe 3c. Do you think this hair will work well with mine?
Answer
Hello, The 4c matches our kinky texture while the 3c matches our coily texture. We recommend you buy a sample to see which texture be better: http://www.hergivenhair.com/hair-te-
xture-sample-p-7/. Maybe the kinky will be better because most of the time your hair stays natural 4c.
Q: I see that you guys have full wig option also, does the full wig come with an lace front?
Answer
Hello,
Sorry, our full wig doesn't come with a lace front. Our hair is sewed in the net cap. You can choose the cap color, we have black, brown and nude color.
Q: Can this wig only be worn w/the part in the middle...or can I wear it on tthe side as well?
Answer
Hello,
We have three parting types, middle part, left part and right part.Please refer to this link where you can custom wigs:
http://www.hergivenhair.co-
m/hergivenhair-custom-hair-natural--
textured-hair-wig-p-40/
Q: Hi, am I able to bleach/dye the hair?
Answer
Yes, the hair is available for dyeing. But please be kindly reminded:
1. Our hair can be colored darker or lighter. The darker the color the less damage to the hair. This also goes for natural hair.
2. When dyeing the hair darker, please follow the manufacturer’s guidelines.
3. Please note that you are essentially stripping the hair of nutrients, protein, and melanin, this makes it easier for breakage to occur due to dryness and tangling. You may also have some loss of curl pattern. In a lot of cases, you can see a slight difference after lightening. The lighter you go the more chance of loosening your hair’s curl pattern.
4. You will need to provide extra care to the hair, such as weekly deep conditioning treatment.
5. As you know, the hair can't be return or exchange if it is dyed. If you are not sure how to dye the hair, please contact us, our professional hair stylists will help you with that!
Q: Are the U-part wigs safe to dye?
Answer
Yes, the hair is available for dyeing. But please be kindly reminded:
1. Our hair can be colored darker or lighter. The darker the color the less damage to the hair. This also goes for natural hair.
2. When dyeing the hair darker, please follow the manufacturer’s guidelines.
3. Please note that you are essentially stripping the hair of nutrients, protein, and melanin, this makes it easier for breakage to occur due to dryness and tangling. You may also have some loss of curl pattern. In a lot of cases, you can see a slight difference after lightening. The lighter you go the more chance of loosening your hair’s curl pattern.
4. You will need to provide extra care to the hair, such as weekly deep conditioning treatment.
5. As you know, the hair can't be return or exchange if it is dyed. If you are not sure how to dye the hair, please contact us, our professional hair stylists will help you with that!
Jacqueline Woodberry.Verified Buye
Q: Will there be any sales on the coily you upart wigs soon?
Thank you!
Answer
Sorry to tell you that at the moment we do not have any ongoing discounts or sales on the coily upart wigs.
Please make sure to follow us and engage with us on Instagram @hergivenhair where we periodically have special offers!
Q: With care how long will this wig last?
Answer
Hi dear,
The life expectancy of the hair (Wig included) is solely dependent on the care and daily routine you provide to your hair. Please keep it wet and avoid chemical harm.(Detailed information can be found in our product booklet). Wig style helps extend the life expectancy of the hair. If well maintained, the u-part wig can be used for more than one year, which has been tested by our hair stylists.
Q: Do you ship to Europe? I'm from Italy
Answer
Yes. We ship worldwide. Italy is also included.All orders are running on a 3-5 business day processing/production time (big sales excluded). (Please note that weekends and holidays do not count as business days). Once your order is ready you will receive an email notification that it is ready to be shipped.
Once shipped, please allow 2-3 business days to receive your order (U.S. orders and international orders).
Q: It doesn't specify if the hair used to make the coily textured u part wig is 100% human hair or not. I would like to know if the hair is 100% human hair and if it can be dyed or bleached?
Answer
Hi dear,
All the hair on Hergivenhair website is 100% human hair. If you do want to double check the material after receiving the hair , here are 2 simple methods to help you tell the difference between remy human hair and synthetic fiber hair:
1. You can cut a single short hair and burn it. Human hair smells the same as your own hair when burning because it has protein inside. While synthetic fiber doesn't smell the same way.
2. You can take the wig to any professional in salon, he will tell you it's human hair without doubt.
Yes, it can be dyed or bleached. But please reminded that after dyeing or bleaching, you will need to provide extra care to the hair, such as weekly deep conditioning treatments.We recommend having a professional do it. We also recommend lifting the color slowly with a lower developer (20 or 30).
Q: Hello, I'm interesting in purchasing the coils textured u part wig, but I'm not sure what size I need. Can you please provide a size chart and how to go about measuring my head in order for me to make the correct size determination according to the chart size you provide.
Thank you.
Answer
Hi Dear,
When scrolling down the u-part wig webpage, pls click the "measurements? ". The size chart and how to measure will appear then. (I am sorry I can not attach the screenshot here to show you how.)
Q: Hello! The density of the wig seems to be quite a bit, 180% or something? For my taste that is just waaaay too much hair, how much would it cost with a 80%-100% density and about 14 inches?
Answer
Hi Dear,
It is 100% which is made by weft sewing in. We only have one type of coily u-part wig at this moment, which is made with 2.7 bundles of 18",16", and 14" hair. The weight of the wig is 270g, and the price is $399.00. If you have any special options, we do accept customizing. Please send email to our customer service:
[email protected]
Michelle Stephens.Verified Buye
Q: My curl pattern is about a 3b/c . I love the cut and fullness of this hair and would like to know if this requires a lot more maintenance than the curly upart wig. And is it an even mixture of coily/curly or more of one blend over the other? Thanks!!!!!
Answer
Hi Dear,
In general, coily hair requires less maintenance than curly one.
The wig is all coily hair. If you worry about the blending issue, we recommend you to choose the hair texture you plan to leave out.
Best,
Yara Dos Santos.Verified Buye
Q: The upart is a but to big for me. Could I order a wig with a smaller u part, like 1 inch in length and width? How much would that cost in CAD?
Thank you,
Yara Dos Santos
Answer
Hi dear,
Thanks for contacting us.
I am sorry we do not have a smaller option. But we accept customizing if you need. Please send your detailed customizing e-mail to
[email protected]
Q: how much for the wig
Answer
Hi dear,
Do you mean U-part Wig? The price ranges from $399.00 to $469.00. Please link to our website for detailed information: www.hergivenhair.com/upart-wigs-c-2-
0/
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